Voice-first conversational experiences on Amazon Alexa and Google Assistant devices to connect brands and people through voice: the most spontaneous mode of interaction.
faster: speed of voice input compared to typing
global population using voice search on mobile devices (Google)
annual growth of the global Voice AI market estimated for 2020-2025 (SoundHound)
We develop voice applications (Alexa skills and Google actions) for all supported smart speaker devices.
We handle multiple use cases
in a wide range of industries
to enrich and enhance the Customer Journey with Voice-first applications. Search for information, order a product or make a payment through voice. Discover the full list of Use Cases:
We accompany your brand through all stages, from Discovery to Optimization, to realize your business goal.
Strategic consultancy and assessment to define the project scope as well as the Voice app concept and requirements. Identification of Use Cases, target Users, interaction modes and KPI to add value to the Customer Journey and maximize ROI through the Voice channel.
Design of the conversational flows and definition of the Interaction Model according to the given Voice App’s concept and requirements. Internal content auditing.
Development of the Voice app, integration to third-party systems, functional testing, and bug fixing.
Optimization of the User Experience after the go-live of the vocal application: tuning of AS-IS features and insertion of TO-BE features.
Enhance your Customer Journey with Voice AI
Discover how our Voice AI services can help your business by improving customer satisfaction and reducing costs.