Integration with Magento 2 enables conversational paths (the User Stories) on order status through logged-in user recognition and retrieval of order detail information.
Technical integration
To integrate Magento 2, a private integration must be created to authorize access to information. From Magento 2 backend access to the section System > Integrations. Click on Create new integration and:
- Give the integration a name (e.g., “Heres Chatbot”)
- in the section API, grant access to the resources Clients and Orders;
- save the integration;
- click on Enable for the newly created integration, then click on Allow;
- share with Heres the following data:
Access token,Access token secretandEndpoint Magento.