With our advanced AI technology, based on Google ecosystem and fully custom functionalities, we develop conversational agents – chatbots and voicebots – suitable for every use and sector in the B2C and B2B industries.
of companies have reduced their First Response Time through the use of chatbots
(MIT Technology Review)
of consumers prefer to use a chatbot for its speed of communication with brands (Salesforce)
reduced costs in Customer Service thanks to the implementation of chatbots (Chatbot Journal)
Our AI solution
supports automated and intelligent conversations thanks to a proprietary platform integrated with Google’s NLU engine, third-party channels, and customer systems.
Our chatbots understand human language thanks to Dialogflow, Google’s NLU engine that allows us to interact natively in more than 30 languages. You’ll have a dedicated NLU instance trained on your company’s specific needs.
The Console is the control panel that allows you to monitor your bot performance based on data generated during conversations, customize and optimize agent responses, intervene in real-time thanks to the Human Escalation feature, set engagement triggers, and much more.
The Webchat is a touchpoint that can be integrated across all digital properties, both desktop and mobile. Equipped with features such as downloading and uploading multimedia files, sharing links, sending emails and tickets, searching engine and audio recording. It allows a high graphic customization of each of its elements.
The conversational agents we develop easily integrate with all third-party channels. Plug-and-play connectors are available with major messaging platforms and the latest smart speakers.
Integrate with any system
you already use in your company thanks to APIs. Our solution is equipped with plug&play connectors for the main SaaS technologies, an ecosystem that gets richer with each new installation.
relies on a highly specialized team of Conversation Designers and Developers. Combining skills in user experience, tech and design, we accompany you and your partners throughout all stages, to define personalized conversational AI solutions, effective from the first interaction.
User Stories managed by our conversational agents
of messages managed
of interactions successfully managed
Conversational AI for your business processes
Optimize Customer Service, generate Leads and improve your customer’s Journey from the get-go.